Security Best Practices
Protecting your ProVocis account and data is important. Follow these security best practices to keep your information safe.
1 Use a Strong Password
- ✅ Create a password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.
- ✅ Avoid using easily guessable information like birthdays or simple words.
Password Tips
A strong password might look like: T4ke-A-Br3@k!2023
Consider using a password manager to generate and store complex passwords securely.
2 Enable Two-Factor Authentication (2FA)
ProVocis supports Google and Apple sign-in, which include built-in security features. Using these login methods provides extra protection.
Google Sign-In
Uses Google's advanced security features, including their own 2FA system if you have it enabled on your Google account.
Apple Sign-In
Leverages Apple's security infrastructure, including Face ID, Touch ID, or two-factor authentication if enabled on your Apple ID.
3 Keep Your App & Device Updated
Regular updates contain important security patches. Always use the latest version of ProVocis and keep your operating system up to date.
Update Schedule
- Check for ProVocis updates weekly
- Enable automatic updates when possible
- Install operating system updates promptly
4 Be Cautious of Phishing & Scams
- ✅ ProVocis will never ask for your password via email or messages.
- ✅ If you receive suspicious emails claiming to be from ProVocis, report them to support@provocis.com.
Warning Signs of Phishing:
- Emails asking for your password or personal information
- Messages with urgent calls to action or threats
- Links to websites that don't match official ProVocis domains
- Poor grammar or spelling errors in official communications
5 Manage Your Active Sessions
Regularly review logged-in devices under Account Settings. If you see any unknown activity, log out remotely and reset your password immediately.
How to Check Active Sessions
- Go to Account Settings in the ProVocis app
- Select Security
- Tap Active Sessions to view all devices
- Use Log Out to remove any unrecognized devices
6 Data Privacy & Permissions
- ✅ ProVocis only requests necessary permissions for core features.
- ✅ You can manage app permissions anytime in your device settings.
Your security is our priority. If you suspect any unauthorized access, contact support immediately.
Stay Secure!
Following these best practices will help keep your ProVocis account and personal information safe.
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