Data Management
At ProVocis, we take your privacy seriously and ensure that your data is handled securely. Below, you'll find information on how we collect, store, and manage your data, as well as how you can control it.
1 What Data Do We Collect?
To enhance your experience, we collect:
- ✅ Basic Profile Data: Name, email, industry, and language preferences.
- ✅ Usage Data: Words learned, quiz results, and app interactions.
- ✅ Device Data: App version, device type, and OS for performance improvements.
Note: We do not collect sensitive personal data like payment details or private messages.
2 How We Use Your Data
We use your data to:
- Personalize your learning experience.
- Improve app functionality and performance.
- Provide customer support.
- Ensure compliance with legal and security standards.
We never sell or share your personal data with third parties for marketing purposes.
3 Managing Your Data
Viewing & Updating Your Data
You can view and update your information in Settings → Account & Privacy.
Deleting Your Account & Data
If you wish to delete your account and remove all associated data:
- Go to Settings → Account Management.
- Tap "Delete Account."
- Confirm your choice.
Warning: This action is permanent.
Alternatively, you can contact support@provocis.com to request data deletion.
Exporting Your Data
If you'd like a copy of your data:
- Send a request to support@provocis.com.
- Our team will process your request within 30 days.
4 Third-Party Services & Compliance
Legal Compliance
Data is securely stored and processed in compliance with GDPR (for EU users) and other data protection laws
Payment Processing
Payments & subscriptions are managed by Google Play & Apple App Store—we do not store any financial details
Analytics
Some anonymized data may be used for analytics to improve ProVocis
5 Security & Data Protection
We use industry-standard encryption & security protocols to protect your data from unauthorized access.
Our Security Measures Include:
- Secure data encryption in transit and at rest
- Regular security audits and vulnerability testing
- Strict access controls for ProVocis staff
- Automated threat detection systems
- Regular data backups with secure storage
Have questions about your data?
Our privacy team is ready to assist with any concerns.
Contact Privacy TeamWas this article helpful?
87% of people found this article helpful
Still need help?
Our support team is here to assist you with any questions or issues you may have.
Contact Support